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iEnergizer Freshers Walkin Jul 14 - 17

Walkin for Inbound Domestic - 13th - 17th July'09@ 2:00 PM

Job Description

WALK IN INTERVIEWS :

Date & Timings: July 13th to July 17th

Time : 11:00 AM to 4:00PM

Venue:

A-37,
Sector - 60
Noida

Contact us at : 0120-3245852/53

* Handling inbound calls

* Document the calls to ensure all information is captured

* Ensure one time call resolution

* Maintain accuracy of information given and documented

* Adhere to standard operating procedures required by the process

* Attend briefings, trainings/refresher sessions and meetings as required

Desired Profile

* 6 months to 2 years of experience in any Voice based process

* Excellent Verbal Communication

* Active listening and probing slkills

* Sound understanding of MS office Excellent Communication skills

* Good Analytical Skills

Experience 0 - 3 Years